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Emergency? We’re Here 24/7
Give Us a Call: 716-827-8652
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Schedule An Appointment
icon emergency
Emergency? We’re Here 24/7
Give Us a Call: 716-827-8652

Frequently Asked Questions

Frequently Asked Questions & Answers

What are your hours of operation?

Monday – Friday, 8am – 5pm. We also provide After-Hours, Weekends, and Emergency Services for an additional fee.

Our service call covers drive time and up to 30 minutes of on-site diagnostics. If repairs are needed, additional charges apply for parts and labor, which is billed in 30-minute increments. Pricing is subject to your unique needs. Please contact our office for a detailed estimate and a full explanation of our pricing.

Our After-Hours service is available Monday through Friday, from 5 PM to 10 PM. This service includes drive time and up to 30 minutes of on-site diagnostics. If repairs are needed, additional charges apply for parts and labor, billed in 30-minute increments. For further details, please contact our office.

Our Overnight and Emergency Service is available Monday through Sunday from 10 PM to 7 AM. The service includes drive time and up to 30 minutes of on-site diagnostics. If repairs are needed, additional charges apply for parts and labor, which is billed in 30-minute increments. For more details, please contact our office.

Pricing may vary depending on service and time.

Appointments are scheduled on a first come first serve basis.  You may want to consider our Members Elite Program that has added benefits, discounts, and preferential appointment scheduling.  If there is an emergency service that is required, we can provide same day service at after hour rates.

Although our install schedule is ever changing based on multiply conditions, we try to provide installs as quickly as possible.  We strive to schedule replacements within a week but may have to go into a second week based on the time of year. 
As always, NO HEAT situations will take precedence and made a priority.

Service has a 30-day warranty.

We are a Lennox Premier Dealer, a Mitsubishi Diamond Dealer and a Carrier Dealer. This allows us to give you the best possible price for top of the line equipment – Furnaces, Air Conditioners, Heat Pumps, Mini Splits, Humidifiers, Air Cleaners, and Thermostats. We also carry and install The Unico System heating and cooling products.

  • Generac Backup Power Generators
  • Full line of Healthy Climate Humidifiers, Air Cleaners and Air Purifiers
  • Rinnai, Viessman, Triangle Tube Boilers & on demand water heaters.
  • Ecobee, Honeywell, and other top brands of Thermostats
  • AeroSeal – Duct Sealing from the Inside

Yes, we offer up to 18 months no interest (if paid in full before the deadline date) to qualified customers. You can apply on our website under financing. We also offer a “Worry Free Program” where you make low monthly payments for 8 years that includes all services and filters at no extra cost. Call for details.

Manufactures Run Rebate programs often throughout the year, if its during their promotional time then YES there would be a Rebate.  Along with that please look to our promotional offers as well which change regularly.  Tax credits can apply depending on the product you are selecting, and as always, your Comfort Adviser will give you more information.

You must mention the coupon upon scheduling your sales consultation and/or service request.

Duct cleaning is not a service that we provide. We recommend our local friends over at Indoor Air Professionals.
Website: www.indoorairpro.com   Phone: (716) 683-3000